Coming under the Bwin Group umbrella as it is owned by ElectraWorks Limited and managed by GGN (Global Gaming Net) Carnival Casino offers a full catalogue of games from provider Playtech. The site is theme matches the name with a vivid colour scheme that conjures memories of Mardi Gras and famous Brazilian festivals with stunning yellows, blues, reds and greens. The site operates under licenses from the Gibraltar and UK Gambling Commissions, but what does the site really have to offer players?
Games at Carnival Casino
There are two ways to play the Playtech offerings at Carnival Casino as the site offers both a download version of the software and an instant play version for playing in your web browser. The former of the two can be downloaded on any Windows machine via the prompt when the webpage is first opened or via the Download tab while the instant play version can be launched on any Windows or Mac computer by clicking the Flash Version button on the website homepage.
The download casino is filled with games from Playtech with there being more than 200 slot, video poker, table games and much, much more available for players once they've signed up. All of the game filters are shown on the left side of the casino screen and there is something for every casino fanatic at Carnival Casino.
The site offers more than 150 different slot games, including the massively popular Marvel slot games that Playtech have as their signature collection with a linked jackpot of almost half a million Euros at the time of writing, 50 roulette and blackjack games plus craps, baccarat, Sic Bo and numerous other table games, more than 15 video poker variants and more than 75 miscellaneous other games that include virtuals, scratch cards and keno & bingo games.
On top of these virtual single player games Carnival Casino offers a live dealer casino filled with several blackjack and roulette tables as well as baccarat and casino hold'em offerings plus a multi-player section of the site where players can chat and play with other networked users from around the world to add a touch of realism to the action.
The instant play version of the software is not as filled with games as the download version, although the difference in the number of games available is not significant, but despite this and a few small cosmetic changes there is very little difference between the two pieces of software. The main difference is the background to the casino with the instant play offering an image of an entrance to a casino while the game filters are listed on the right hand side of the software. As well as this players are able to click into the games just by hovering over the filter and then going into the games as lists appear on screen. Both are equally easy to use and responsive to commands so we feel that personal preference alone will separate these two pieces of software in player's eyes.
Registration process at Carnival Casino
Players can create their accounts through either version of the casino software either on the login page or when the account creation form appears upon the first accessing of the download casino. Once players have entered their details and chosen their password and favoured currency they are issued with a randomly generated username to use to access their account from then onwards.
Deposit and Withdrawal method at Carnival Casino
No matter where players are located around the world there are plenty of options available to fund accounts with a large variety of local payment methods available in addition to the usual assortment of credit/debit cards, eWallets and pre-paid offerings available at the majority of online gambling sites.
There are many fewer options available for players to withdraw their funds and with the site taking four days to process funds from the time of request it is certainly more time consuming and frustrating to receive your winnings than to deposit at Carnival Casino. Players are able to withdraw using only Visa and a handful of eWallets, as well as bank draft or bank wire if the used deposit method does not have a withdrawal option available. The overall withdrawal limits are low too with the maximum amount allowed to be withdrawn per 30 days being €7,500 (the full list of currencies and their maximum limits are listed below).
Promotions running at Carnival Casino
There are many bonuses available at Carnival Casino with a welcome bonus of up to £/$/€777 across player's first two deposits on site, reload bonuses for certain deposit methods and Refer-a-Friend, comp points and VIP programs as well as numerous on-going promotions each month that can be viewed via a promotions calendar available on site.
The welcome bonus offers a 100% bonus of up to £/$/€200 on the first deposit and a 50% bonus of up to £/$/€577 on the second deposit on site with both of these having a 25x rollover of both the deposit and bonus funds. There are several game and bet restrictions towards earning out the bonus funds with baccarat, roulette, craps and Sic Bo not counting towards the release of the funds while video poker, blackjack and casino hold'em offers just 10% towards the rollover. Any bet over £/$/€5 also does not count towards releasing the funds.
The promotions calendar is an invaluable resource for players to ensure that they can ensure that they do not miss any of the promotions and bonuses available on site, while the Refer-a-Friend and deposit bonus of 15% on every deposit pre-paid cards as well as the majority of eWallets, bar Skrill and NETeller, helps players available of an welcome boost to their gameplay with these extra funds. The only negative is that these bonuses can never be withdrawn and any funds are removed from withdrawals when requested.
Security at Carnival Casino
With the site operating under licenses from both the UK and Gibraltar Gambling Commissions players can be assured that they will be sufficiently represented should they wish to raise anything with the regulators, however with the site very transparent about security there is very little to be concerned about. They publish monthly audits from renowned testing company TST on site and use an industry standard 128-bit SSL encryption to ensure that all personal and financial data is secured.
However, one thing that we did find worrying was that once we have created our Carnival Casino account we received our password in plain text in our welcome email. Apart from this the site is excellent security wise.
Customer support at Carnival Casino
Players at Carnival Casino can avail of 24/7 support via the standard methods of email, telephone, fax and live chat to ensure that all queries, issues and concerns are handled and resolved in a friendly and efficient manner.
Carnival Casino Details
- Website http://www.carnivalcasino.com
- Deposit Methods Abaqoos, ClickAndBuy, Delta, Entropay, GiroPay, iDeal, instaDebit, Maestro, MasterCard, Visa, Visa Debit, NETeller, Skrill, UKash, PaysafeCard, Visa Electron, Laser, Moneta, Euteller, Przelewy24, Sofortuberwaisung, eKonto, Webmoney, Multibanco, EPS, Dineromail, Lobanet, Click2Pay, POLi, Instant Banking, Sporopay, eCard, Mistercash, Ticket Premium
- Withdrawal Methods Bank Wire Transfer, ClickAndBuy, Visa, Visa Debit, NETeller, Skrill, Visa Electron, Moneta, Webmoney, Click2Pay, Bank Draft
- Withdrawal Limit $10,000 AUD, $10,000 CAD, €7,500, £6,500, R80,000 ZAR, KR70,000 SEK, FR10,000 CHF or $10,000 USD per 30 days
- Currencies Australian Dollar, US Dollar, Euro, Canadian Dollar, Pound Sterling, South African Rand, Swedish Krona, Swiss Franc
- Restricted Countries Antigua and Barbuda, Aruba, Curacao, Cyprus, Estonia, Israel, Sint Maarten (Dutch part), United States, Bonaire, Sint Eustatius and Saba
- Languages English, German, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, French, Japanese, Finnish
- Country of License Gibraltar, United Kingdom
- Casino Types Download, Instant Play
- Live Chat Yes
- Software Playtech