Club Player Casino
Club Player Casino
The Club Player Casino was previously owned and operated by the Virtual Casino Group and was notorious for issues with paying winnings to customers and it was blacklisted by many in the industry, including being awarded Worst Casino of 2007 by Casinomeister. However, it was been taken over by the Gambling Wages Group recent times and the group has done well to make up for the issues of the previous owners, leading to the site becoming trusted once again. What does the site now have to offer?
Games offered at Club Player Casino
The games on site are provided by Real Time Gaming (RTG) and Club Player offers three ways to play with download, instant play and mobile versions of the casino available to players. The download software is the more filled of the two client versions with 172 games available compared to 89 in the browser based casino. However, neither of these figures put the Club Player Casino amongst the top ranked sides by game totals.
The download casino is nicely designed and easy to use with the games sorted by type and large boxes at the bottom of the software giving ease of access to the different categories. Players can select by Table Games, Slots, Video Poker and Speciality as well as by Favourites, which you can add to by clicking the Favourites button when games are displayed in list format, and New Games. The majority of games available are slots but there are several versions of blackjack and other card games available in table games, while the speciality section holds several versions of roulette, craps, bingo and sic bo. Video poker holds more than 70 games on varying different hand numbers of between one and one hundred.
As well as the lack of games available in this version of the software there is an issue in that the downloaded client wants to be full screen all of the time and will change to this mode without warning meaning that you cannot easily navigate between pages and screens. We found it to be very off putting.
The instant play is far less infuriating as all the games are laid out on a single game and are easy to browse through. You can filter by New Games, Online Slots, Table Games, Video Poker, Speciality Games and All. The number of games is sparse with just 59 slot games, 12 table games and 14 video poker variants as well as four speciality games.
The mobile casino can be accessed via a mobile version of the site homepage on your phone or tablet and offers 24 games, of which 22 are slot games. There is no live dealer casino with Club Player.
Registration process at Club Player Casino
Players can create their accounts either through the download software or via the instant play/mobile page and after choosing a username and password, as well as entering their email address, on a first page before then filling out personal details on page two to create the account. The process is as straightforward as you would hope so players can be ready to play on site in less than two minutes.
Deposit and Withdrawal methods at Club Player Casino
As well as issues with game numbers Club Player Casino is struggles when it comes to deposit and withdrawal options. Through the site players can deposit using a number of different credit cards, although players must filled out a physical credit card agreement form before using the card, NETeller and a few pre-paid options. Players can also have their deposits processed using either telephone or live chat assistance too.
Players can withdraw directly from their account by bank transfer, cheque and NETeller options, although there is cause for concern as the site states that they are unable to provide an exact date that payouts will be following approval. There are fees charged for bank transfer and cheque withdrawals, which can be up to $40 per withdrawal, while NETeller is fee free for receiving player funds. The maximum withdrawal amount is $2,000 per week.
Promotions running at Club Player Casino
Club Player offer a very generous welcome bonus of 450% on first deposits made to accounts between $30 and $199. The wagering requirement is 30x to release the funds and roulette, baccarat, craps and several other games are all unable to be used towards the wagering requirement.
The site also offers deposit bonuses on Tuesdays of up to 375%, regular monthly bonuses of up to 630% and a Refer-a-Friend program with more big bonuses as well as a comp points program that provides $1 per point (minimum cash in of 100 points) and a five tier VIP scheme that offers cashback insurance and better comp point earning value amongst many benefits.
Security at Club Player Casino
The Club Player Casino does not provide much information about their site security as they do not specify whether their SSL encryption is 128-bit or 256-bit and their license comes from Costa Rica, which is not known as one of the more stringent regulators. However, they do state that all RTG games offered on site are independently verified and certified as fair by TST (Technical Systems Testing) who are internationally renowned as being an industry leader in testing of casino games.
Customer support at Club Player Casino
The offers 24/7 support by live chat, email and toll-free telephone and fax numbers. The team is eager to help and efficient in providing support to customers with questions and issues.
Club Player Casino Details
- Website http://www.clubplayercasino.com
- Deposit Methods Bank Wire Transfer, MasterCard, Visa, NETeller, PaysafeCard, American Express
- Withdrawal Methods Bank Wire Transfer, NETeller, Cheque
- Withdrawal Limit $2,000 per week
- Currencies US Dollar
- Restricted Countries Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, China, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Cote d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Mcdonald Islands, Honduras, Hong Kong, Hungary, India, Indonesia, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Qatar, Romania, Russian Federation, Rwanda, RÚunion, Saint BarthÚlemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syrian Arab Republic, Tajikistan, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Viet Nam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Bolivia, Plurinational State of, Iran, Islamic Republic of, Korea, Democratic People's Republic of, Macedonia, the Former Yugoslav Republic of, Micronesia, Federated States of, Moldova, Republic of, Palestine, State of, Saint Helena, Ascension and Tristan da Cunha, Taiwan, Province of China, Tanzania, United Republic of, Falkirk Island
- Languages English
- Country of License Costa Rica
- Casino Types Download, Instant Play, Mobile
- Live Chat Yes
- Software RTG