Operating under a Costa Rican license as part of the Gambling Wages Group the Dreams Casino runs on software from Real Time Gaming and offers their services to players from USA. The owning group is under new management after the previous owners experienced issues with delayed and non-paid withdrawals, but things are looking up for the group as they have been removed from many blacklists as they look to make amends for issues of the past. Is Dreams Casino a place that people should play?
Games at Dreams Casino
There are a number of ways to access the Dreams Casino and the RTG games it offers with Windows users able to download a version of the software, while Mac users and those that are not interested in desktop software can access the instant play, browser based client and, finally, those on the go can play in the mobile site on their phone and/or tablet.
The first thing to notice about the download casino is that the link on site is out of date so when it is downloaded and then opened for the first time players are prompted to update the software. Once this has happened you are provided with the newest version of the RTG download casino and this is a massive improvement over the older version, with it being a slicker and more user friendly version that the previous iteration.
Players are able to filter games under the categories of Table Games, Slots, Video Poker and Speciality Games while hovering over these titles will display the sub-pages for each set of games. There is a total of 225 games available in the virtual section of the site with 123 of these coming in the slots category while there are 72 video poker variants - with one, three, ten, 52 and 100 hand versions - as well as a number of table games in the other two sections, including blackjack, craps, roulette, as well as scratch cards and bingo games.
There are plenty of virtual games to keep people entertained, although the overall number of games is low, while there is also a live dealer casino with blackjack, baccarat, casino hold'em and European roulette tables as well as multi-player tournaments too. These allow players to compete against others in slots, table games and video poker contests where the prize pool is split between the best performing players in the contest.
The live dealer and tournament games are not available in the instant play and mobile versions of the site and both of these offer a reduced amount of games. The instant play casino offers 89 games that are arranged in the same format as the download software and the mobile client has just 22 slots as well as keno and blackjack games to bring the total to 24.
Registration process at Dreams Casino
Creating an account at Dreams Casino is simple and straightforward with users able to do so via the Sign Up options in the mobile and instant play casinos as well as being prompted to do so the first time that the download casino is accessed. Once a username and password is selected and personal details entered the account is created and the whole process takes less than 90 seconds.
Deposit and Withdrawal method at Dreams Casino
Dreams Casino suffers from a low number of deposit options with just credit/debit card, bank transfer, pre-paid options and NETeller available for players to fund their accounts. Things are made slightly more difficult too with the necessity of filling out a Credit Card Agreement Form to deposit by credit card.
Players may withdraw by NETeller, should they have deposited by this method, bank transfer or cheque. There is a maximum amount of $2000 per week allowed to be withdrawn and fees of up to $40 will be charged on bank transfer and cheque withdrawals.
Also, although the new Gambling Wages Group owners have taken massive strides in repairing their reputation, which was in tatters, there are still issues with receiving withdrawn funds as they state on the website that due to "current banking and processing issues in the online gambling community, we are unable to give an exact date that payouts will be made following approval."
Promotions at Dreams Casino
New players to the site can avail of a 200% deposit bonus of up to $2,000 on their first deposit to the site using the code DREAMS2000. There are no rollover requirements on these bonus funds nor are there any restrictions on withdrawal amount and can be used on any game on site, bar the live dealer and tournament sections, but cannot be withdrawn and will be deducted from any withdrawals requested.
The site also offers an unlimited 200% reload bonus with the code DREAMS200 that can be used on all allowed games (Baccarat, Craps, Live Dealer Games, Roulette, Sic Bo, Slot Tournaments, Pontoon 21, and War are all restricted) with no rollover requirements on slots, keno, bingo and scratch cards. There is a 30x rollover on deposit and bonus on other games and the bonus will considered non-withdrawable also.
VIP players can also claim a 250% bonus with a 30% insurance on losses on every deposit and a once a week $100 in free chip on top of a welcome free chip bonus, tailored offers and bonuses as well as reduced earning rates for comp points.
Security at Dreams Casino
Although the site is licensed in Costa Rica, which is one of the authorities with a lower reputation, Dreams Casino utilises an industry standard SSL encryption to guard all personal and financial data on site, although they fail to state if this is a 128-bit or 256-bit encryption. As well as this all games are tested to ensure that they are fair and random by industry leading testing company TST so players can be sure of a secure and fair time on site.
Customer support at Dreams Casino
United States and United Kingdom based players can contact the support team at Dreams Casino toll-free by both telephone and fax, and while the international number for all other players is charged there are the free option of live chat for gaining instant assistance. Players can also contact the support team, which is available 24/7, by email too and all of these contact details can be found on site and in the download software.
Dreams Casino Details
- Website http://www.dreamscasino.com/
- Deposit Methods Bank Wire Transfer, MasterCard, Visa, NETeller, PaysafeCard, American Express
- Withdrawal Methods Bank Wire Transfer, NETeller, Cheque
- Withdrawal Limit $2,000 per week
- Currencies US Dollar
- Restricted Countries Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, China, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Cote d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Mcdonald Islands, Honduras, Hong Kong, Hungary, India, Indonesia, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Qatar, Romania, Russian Federation, Rwanda, RÚunion, Saint BarthÚlemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syrian Arab Republic, Tajikistan, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Viet Nam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Bolivia, Plurinational State of, Iran, Islamic Republic of, Korea, Democratic People's Republic of, Macedonia, the Former Yugoslav Republic of, Micronesia, Federated States of, Moldova, Republic of, Palestine, State of, Saint Helena, Ascension and Tristan da Cunha, Taiwan, Province of China, Tanzania, United Republic of, Falkirk Island
- Languages English
- Country of License Costa Rica
- Casino Types Download, Instant Play, Mobile
- Live Chat Yes
- Software RTG