Grand Eagle Casino

Grand Eagle Casino

Grand Eagle Casino

The Grand Eagle Casino is an American themed casino owned and operated by the Genesys Technology Group, who also run the Treasure Mile, Mandarin Palace, Lucky Creek and WizBet casinos. The casino was launched in 2009 and is licensed from the government of Curaçao while running software from BetOnSoft that allows them to provide games to players from the USA. Does the casino experience at the Grand Eagle Casino see the site soar above its opposition?


Games at Grand Eagle Casino


The Grand Eagle Casino uses a standard interface from BetOnSoft across the three versions of the software that it has available in the download, instant play and mobile casinos. The BetOnSoft software, which is also known as Saucify, has a number of limitations - with the lack of games being the biggest issue - but the software provides a smooth and player friendly experience so players at the Grand Eagle Casino can be assured of issue free times no matter which way they choose to play the games offered.

The most filled version of the software is the download version for Windows machines as there are 133 games available that include all of the classic casino favourites of slots, table games and video poker as well as a number of keno and scratch card games. The slots are colourful and entertaining while they offer up to 50 paylines and a number of slots have progressive jackpots with a payout that has reached six digits at the time of writing.

The instant play software is an almost identical replica of the download software with the only difference being that it is missing the seven roulette games offered in the 'big brother' version of the casino to leave 126 games offered. All of the classic video poker games such as deuces wild, jacks or better and many more plus the blackjack, craps and other table games bar the missing roulette games can all be accessed just as easily and quickly as in the desktop software for those that do not wish to or cannot download the software.

Both of these two versions of the software also offer a tournaments feature where players can compete against other players accessing the Saucify software for the chance to win big cash prizes from the buy-in pool. This feature is missing on the mobile software, which has 51 games available, but the fact that it is the easiest of the three clients to use and has a version of roulette unlike the instant play software ensures that this trimmed down version of the site will have plenty of admirers too.


Registration at Grand Eagle Casino


Players can create their account through all versions of the software by clicking the My Account button in the two versions for computers or the Create Account button on the mobile software. Players can link their Facebook account or enter all of their details manually, then click to show that they legally able to play the games and choose their currency, to fully create their account.

Players are able to use their account, once created, at all other sites within the Genesys Technology Group as well as the Grand Eagle Casino so should they wish to sample the other sites within the group then all they have to do is login rather than spend time creating accounts again. This is a very positive step for customers at this casino and across the Genesys Technology Group.


Deposit and Withdrawal methods at Grand Eagle Casino


Depending on where players are located in the world there are different options available to them for depositing funds to their Grand Eagle Casino account, with American and Canadian players not having all options showing as active in their Cashiers. Players in the USA will see only Visa and MasterCard credit, debit, pre-paid and gift cards available while Canadians can use Visa, MasterCard, Skrill, ecoPayz and UKash to fund their accounts. NETeller and Paysafecard are available for rest of world players too, while iDeal and GiroPay can be used by Dutch and German players respectively. The minimum deposit amount on site is £/$/€20.

Players must fully verify their accounts before being able to withdraw funds from their accounts successfully but once done they will be able to withdraw back to an account they have already deposited with. For American players all options will see them charged a fee with $7 back to Visa cards and $15.71 or $30 for regular and courier cheque withdrawals with the three taking between five and 21 business days to be received.

Players in the rest of the world are charged $15 per card withdrawal and the same amounts for cheque withdrawals as in the USA. Any withdrawals by Skrill, ecoPayz and UKash are all fee free and are processed and received within 48 hours of the request. Players may withdraw a maximum of within £/$/€1500 and £/$/€5000 per week depending on their VIP level at the Grand Eagle Casino.


Grand Eagle Casino promotions


The welcome bonus available at the Grand Eagle Casino is a 100% deposit bonus of up to £/$/€300 on the first deposit made on site and the bonus code FLYHIGH must be used to activate this. Players must wager the bonus funds 40 times to release the funds into unrestricted funds that can be withdrawn.

On top of this players are able to claim daily bonuses and promotions as well as earn loyalty points from their gameplay. These loyalty points can be used to purchase merchandise from iPods to golf clubs to Caribbean holidays while they are also used to calculate the VIP levels of the players which provide exclusive bonuses, promotions and gifts as the four tiers are moved through.


Grand Eagle Casino security


All games provided by BetOnSoft at the Grand Eagle Casino have been independently tested, verified and certified as both fair and random by Australian auditors iTech Labs. Players can be assured of the security of the random number generator as the certificate is available on-site in the iTech Labs logo at the bottom of the homepage.

As well as this all information relating to player accounts, deposit methods and the associated transactions are all protected by a 128-bit SSL encryption so no data can be intercepted and only the intended recipient receives and views these details. This level of security certainly has the Grand Eagle Casino at the forefront of ensuring the safety of accounts and fairness of gameplay.


Grand Eagle Casino support


Players can contact the Grand Eagle Casino Support Team 24/7 using a number of different methods, with live chat, five email addresses and toll-free telephone and fax numbers from 11 different countries all available. The Support Team are knowledgeable and helpful so players can be assured of their queries and issues being resolved quickly and efficiently.

Grand Eagle Casino Details

  • Website
  • Deposit Methods GiroPay, iDeal, MasterCard, Visa, NETeller, Skrill, UKash, PaysafeCard, ecoPayz
  • Withdrawal Methods MasterCard, Visa, NETeller, Skrill, UKash, Cheque, ecoPayz, Courier Cheque
  • Withdrawal Limit Up to £/$/€5,000 per week
  • Currencies Australian Dollar, US Dollar, Euro, Canadian Dollar, Danish Krone, Pound Sterling, Norwegian Krone, Swedish Krona
  • Restricted Countries Bangladesh, Netherlands, South Africa, Spain
  • Languages English, German, Italian, French
  • Country of License Curacao
  • Casino Types Download, Instant Play, Mobile
  • Live Chat Yes
  • Software Saucify
  • Bonuses None
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