Mandarin Palace Casino

Mandarin Palace Casino

Mandarin Palace Casino

Owned and run by the Genesys Technology Group, The Mandarin Palace casino was launched in 2009 and brings an authentic Chinese theme to the online gaming industry. The site is operated under license from the jurisdiction of Curaçao and offers three ways to play with games from BetOnSoft under their gaming guise of Saucify. What sort of experience does The Mandarin Palace offer to players?


Mandarin Palace Casino games


With download, instant play and mobile versions of the software available for players to access the games on offer at The Mandarin Palace casino players are able to play games offered on-site at any time and in any way they choose.

The mobile casino is the least filled of the trio of software clients with just 51 games that can be accessed by scanning the QR code available under the Mobile tab on-site. These games are primarily made up from 35 of the biggest and best slots from the Video Slots section of the desktop versions of the software, but players are also able to access a handful of blackjack and roulette games under the Table Games header as well as 11 varieties of Video Poker.

The download and instant play casinos both offer more than double the number of games than the mobile software at 133 and 126 respectively plus a comprehensive list of multi-player tournaments that allows players to pit themselves against players on all of the other networked sites using the Saucify software.


The only difference between the two desktop and browser based software is that the instant play client has seven fewer games from the Table Games section of offerings as there is no roulette games available in this version of the casino. Both do offer 75 slots in the Classic and Video Slots sections, 34 variations of Video Poker and six Other Games that are made up of scratch cards and keno games.


While 133 games on the most filled version of The Mandarin Palace casino leaves the site far away from the most game packed casinos online, all three of the clients run smoothly and are easy to use so players playing on-site will find the overall experience a pleasurable one.


Registration at Mandarin Palace Casino


The best part of registering at The Mandarin Palace casino is that the login details can then be used to access all of the sites owned and run by the Genesys Technology Group so there is no need for players to create a multitude of accounts to access the five sites within the group.


Players can create their accounts by clicking the My Account button the desktop and instant play versions of the software or by clicking the Create Account button in the mobile casino. Players must check that they are legally allowed to play in addition to adding their personal and address details, as well as choosing their favoured currency, to create their account. They are able to auto-fill much of this information too by signing up with the Facebook option that the site provides too.


Deposit and Withdrawal methods at Mandarin Palace Casino


The minimum deposit amount at the Mandarin Palace is £/$/€20 and while this figure seems high the site does not charge any fees on depositing funds to accounts. There is also a fine spread of options available to players around the world with Visa and MasterCard credit, debit, pre-paid and gift cards coupled with eWallets, such as Skrill, NETeller and ecoPayz, and cash transfer methods Paysafecard and UKash. German and Dutch players can also fund their accounts using their own localised options of GiroPay and iDeal to get started on-site.


Once players have used a method to deposit funds to their Mandarin Palace account and they have fully verified their account by providing documentation they are able to withdraw funds back to this method. There are no fees on NETeller, Skrill, ecoPayz and UKash withdrawals, while players will be charged £/€15 ($7 for USA players) per card withdrawal, £/$/€15.71 for each regular cheque withdrawal and £/$/€30 per couriered cheque cashout. The maximum withdrawal amount per week varies for customers depending on their VIP level with a maximum of £/$/€1,500 for the lowest level players up to £/$/€5,000 for the highest level customers.


Not all deposit and withdrawal options are available to all players and those that are available will show as active in the Cashier.


Mandarin Palace Casino Promotions


The sign up promotion at The Mandarin Palace casino is a very generous four stage deposit bonus that allows players to claim up to £/$/€2,250. These can be claimed in the following manner: 100% up to £/$/€500, 75% up to £/$/€625, 100% up to £/$/€500 and 125% up to £/$/€625. Players must roll over these four bonuses 40 times to release the funds and, as per the terms of the promotion, the first three deposit bonuses can only be earned out on slots, keno and scratch card games.


Players can also avail of a 100% bonus of up to £/$/€170 on their first anniversary of creating their account. All of the codes for these bonuses can be found on the Promotions page on-site.


As well as these generous offers The Mandarin Palace casino offers daily deposit bonuses that players can boost their useable cash from Monday to Sunday each and every week. Couple this with a loyalty program that allows players to earn points that are both accumulated to purchase merchandise and used to move through the VIP levels to earn exclusive bonuses, promotions, freerolls as well as much more there is plenty of reason to play at The Mandarin Palace.


Mandarin Palace Casino Security


As well as heavily investing in the promotions and bonuses side of the site, The Mandarin Palace has spared no expense nor left no stone unturned when it comes to securing the site for players. A 128-bit SSL encryption is in place to ensure the safety and privacy of all personal and financial details while all games are tested, verified and certified as random and fair by independent testing company iTech Labs. Players can view all the details of the security of the site and games via the Security tab on the site homepage in a step that will put players on-site very much at ease.


Mandarin Palace Casino customer support


The Contact Us section of the website allows players to contact The Mandarin Palace support team using 11 different toll-free telephone and fax numbers as well as email and live chat. The team works 24/7 so no matter the time of the day or night, or where players are located in the world there will always be someone available to assist them when they play at The Mandarin Palace.

Mandarin Palace Casino Details

  • Website http://www.mandarinpalace.come
  • Deposit Methods GiroPay, iDeal, MasterCard, Visa, NETeller, Skrill, UKash, PaysafeCard, ecoPayz
  • Withdrawal Methods MasterCard, Visa, NETeller, Skrill, UKash, Cheque, ecoPayz, Courier Cheque
  • Withdrawal Limit Up to £/$/€5,000 per week
  • Currencies Australian Dollar, US Dollar, Euro, Canadian Dollar, Danish Krone, Pound Sterling, Norwegian Krone, Swedish Krona
  • Restricted Countries Bangladesh, Netherlands, South Africa, Spain
  • Languages English, German, Italian, French
  • Country of License Curacao
  • Casino Types Download, Instant Play, Mobile
  • Live Chat Yes
  • Software Saucify
  • Bonuses None
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