RoadHouse Reels Casino
RoadHouse Reels Casino
Making up one fifth of the offerings from the Grand Prive Group the Roadhouse Reels Casino offers a number of slot, table and video poker games for players to gamble on to try to secure themselves some big winnings. The site is run under license from the Curaçao Gaming Control Board and has taken its current form since 2009. It runs completely on software from BetOnSoft after Microgaming pulled out of the United States, but what does the site have to offer?
Games at RoadHouse Reels Casino
Similar to the other quartet of sister sites that make up the Grand Prive Group with Roadhouse Reels there are three ways to play on the site. There is a desktop download version of the software that can be used on both Window machines and Macs as well as a slickly designed mobile version of the software and the online instant play casino, which is an exact replica of the download version.
The major problem with the casino is that there the volume of games provided by BetOnSoft as there is just 126 games available in both the instant play and download versions of the software, while the mobile client offers a paltry 51 slots, table and video poker games. This number is expanded for the computer based software if you include the large variety of tournaments offered daily on site.
The tournament option is not available on the mobile client and while this offers a much reduced number of games it is the nicest to use of all the interfaces, with navigation between the sections the most smooth and responsive of all pieces of software. However, while this would be of use when on the move both the download and instant play casinos offer much more to players.
The team at Roadhouse Reels have marked each game with a number of different logos, such as F for feature game and P for progressive jackpot, while also showing the number of paylines in a small logo too. These makes it easy to locate the type of game you wish to play without having to open the games, but the ability to filter by these details is sorely lacking from the software.
Registration at RoadHouse Reels Casino
As well as the lack of games available the and the lack of intuitiveness in the search abilities in the software the site offers a slight problem with creating an account. Ideally you want to be able to create an account on a site just by opening the homepage, but the Roadhouse Reels Casino does not offer this ability and you must do so via the software. You can create your account either by auto-filling some details by linking your Facebook account or by manually entering your personal details then choosing your username, password and currency on any of the software versions by clicking Login or My Account.
A plus for creating an account at Roadhouse Reels is that your login will then work for all other four sites in the Grand Prive Group - Lake Palace, Jupiter Club, Casino GrandBay and Bella Vegas - as well as Roadhouse Reels allowing you to sample all the sites and available of all the bonuses too.
Deposit and Withdrawal methods at RoadHouse Reels Casino
Depositing on the site is straightforward and the Cashier can be accessed via its own button in all of the software interfaces, however this only goes so far as there are very few options available for players to fund their accounts. Credit and debit versions of Visa, MasterCard and American Express as well as eWallets NETeller and Skrill are the most commonly used options. Pre-paid methods such as UKash and Paysafecard are accepted as are iDeal and GiroPay for Dutch and German customers. There are no fees for depositing funds at Roadhouse Reels.
Withdrawing funds is a little trickier as the options to receive funds are very limited, with just NETeller, bank transfer and cheque available for players. The minimum withdrawal amount is £/$/€100 and fees between £/$/€0 and £/$/€30 will be charged depending on the method selection and the amount requested. Deposits made by NETeller will go back to the account they were deposited from while all other funds deposited by other methods will be withdrawn to either of the other two options. Withdrawals are internally processed within 24 hours, but they may take some time to be received as they are only sent on Monday and Thursday of each week.
RoadHouse Reels Casino promotions
The welcome bonus at Roadhouse Reels is what makes this site stand out from the others in the Grand Prive Group as you are able to claim £/$/€1000 in bonus funds plus 50 free spins on the game Tails of New York on your first four deposits on site.
These are credited as in the following fashion 110%, 75% + free spins(which can be claimed once the second bonus is earned out and before the third deposit), 50% and 125% all up to £/$/€250 using the codes RHWB1 - RHWB5. The rollover requirements are 40x on the two bonuses of 100% or lower and 60x at 101% or higher, with the withdrawal amount capped at £/$/€1000. The free spins have a rollover requirement of 45x.
Monday reload bonuses, monthly free spin offers and cash giveaways on Fridays coupled with this welcome bonus and a both a rewarding VIP program as well as a loyalty point promotion that sees players able to turn points into cash means that there is plenty of promotions to keep players playing at Roadhouse Reels.
RoadHouse Reels Casino security
All of the BetOnSoft games on site have been fully tested and certified by independent testing company iTech Labs and their logo is advertised on the bottom of the homepage. The site also uses a banking standard 128-bit SSL encryption on all sensitive data on site so that no information can be accessed between the Roadhouse Reels server and the player's device by third parties. Both of these ensure a safe and fair experience playing at the site.
RoadHouse Reels Casino customer support
While the FAQ pages are lacking in detail and helpfulness at Roadhouse Reels, the availability of the customer service team makes up for this. You can contact them 24/7 by telephone, with toll-free numbers for a number of countries around the world, fax, live chat and email should you ever have an issue with or query about the site.
RoadHouse Reels Casino Details
- Website http://www.betroadhousereels.com
- Deposit Methods GiroPay, iDeal, MasterCard, Visa, NETeller, Skrill, UKash, PaysafeCard, American Express
- Withdrawal Methods Bank Wire Transfer, NETeller, Cheque
- Withdrawal Limit $2000 United States Dollars or currency equivalent per week
- Currencies Australian Dollar, US Dollar, Euro, Canadian Dollar, Danish Krone, Pound Sterling, Norwegian Krone, Swedish Krona
- Restricted Countries Australia, Bangladesh, Poland, Romania, South Africa
- Languages English, German, Italian, French, Dutch, Japanese
- Country of License Curacao
- Casino Types Download, Instant Play, Mobile
- Live Chat Yes
- Software BetOnSoft